How do I obtain a library card?

Where can I find the newest books?

How do I place a book on hold?

How do I access the library's catalog?

What is my PIN?

How do I use the Internet at the library?

Does the library provide services for those unable to come to the library?

Does the library provide programs for daycares?

What materials are available at the library?

Do I have to come to the library to renew materials?

Can I borrow AV equipment from the library?

How many books can I check out?

Where are the tax forms?

Does the library have videos for children?

Does the library have music and audio books for children?

Can magazines be checked out?

Does the library have accelerated reader books?

How do I get to the library?

Where have things moved since the renovation?

What is Library Elf and how do I access it?

 

How do I obtain a library card?

You may request a library card at the Lending Desk on the first floor.  If you plan to use the computers in the Public Computing Center, you should get a Smart Card in the PCC.  Your Smart Card can be activated as a borrowing card at the Lending Desk.  Library cards are available free of charge to all Guilford County residents or property taxpayers.  Others may also obtain a card by paying a nominal annual fee.  Exemptions to the fee are detailed in the Library Card Policy.

You will be asked for some form of identification that proves residency or property ownership in Guilford County.  A driver's license is frequently used or a utility bill with your current address can be used.  The whole process takes about 5 minutes of your time.

Where can I find the newest books?

New books (Non-Fiction) are located on the second floor across from the General Research Desk.  New books (Fiction) are located on the third floor directly in front of the stairs/elevators.

How do I place a book on hold?

You can place a book on hold at any of the terminals displaying the library catalog or you can click on the library's catalog on our website.

What is my PIN?

Your PIN is the last 4 digits of the phone number listed in your borrower account.  If you need further assistance you may call our Customer Service desk at 883-3660.

How do I access library's catalog online?

Click Here.

How do I use the Internet at the library?

The Public Computing Center (PCC) is available for Internet Access.  Customers are allowed one hour of use with more time if no one is waiting. This is provided the customer arrives an hour before the PCC closes.

Customers must have a Smartcard in order to use a computer.  Children 12 and under must be accompanied by a parent.  Young adults aged 13 to 17 must have parent approval.

Customers must put money on their smart cards if they wish to print.  If you are unsure about printing files, please ask for assistance.  If you wish to download files, diskettes are available for $1.00 each at the service desk.

Staff-assisted Internet stations are available on all the second and third floors of the library.

Does the library provide services for those who are unable to get to the library?

Homebound service is provided for those unable to come to the library on their own because of serious illness or disability. For more information contact Dawn Neumann, Readers' Services at 336-883-3650.

Does the library provide programs for daycares?

Yes, programs can be provided at the daycare facility. Daycares requesting programs should contact Cynthia Robinson or Kim Wilks at 883-3635.

What materials are available at the library?

The library offers books for all ages, including large print and audio; videotapes; music CD's; art prints; magazines and newspapers; story kits; and compact discs.

Do I have to come to the library to renew materials?

Materials may be renewed at the lending desk while you are in the library.  You may also call the customer service desk at 883-3660 or the automated circulation system at 883-9317.  If you owe fines amounting to $1 or more, materials may not be renewed until the fines are paid.

Can I borrow AV equipment from the library?

No. The library does not loan audio-visual equipment.

How many books can I check out?

You may have up to 50 items on your library card at the same time.  Leased books are limited to five at a time and story kits are limited to one per library card at a time.

Where are the tax forms?

Tax forms are available in Business Research Services on the third floor.

Does the library have videos for children?

Videos for children are in the children's room on the first floor.

Does the library have music and audio books for children?

Children's music is available on CD [and audiotape] in the Children's Room on the first floor.  Audio books for children are also available in the children's room.   Children's music and audio books can be checked out for three weeks at a time.

Can magazines be checked out?

Back issues of magazines are available for check out in the Children’s Room and at the Periodicals service desk on the second floor.

Does the library have accelerated reader books?

Yes.  Accelerated reader booklists from several schools are available at the Children's Reference desk for use in the library. Lists are also available on the library website at http://www.readthebooks2.com/rtb/aliens/rtb_highpoint/frog/Xschools.php.

How do I get to the library?

 

Get Custom Driving Directions From Google Maps

From Greensboro:
Take Wendover Avenue West to Eastchester (68).  Make a left onto Eastchester.  Follow Eastchester for 5 miles to Main Street.  Make a left onto Main Street.  Stay on Main Street for 1.5 miles. The library is located on the right just after Krispy Kreme.  Make a right into the library's parking lot.

From Charlotte:
Take I-85 N.  Slight right onto the ramp to US-311 BUS N/High Point/Downtown.  Make a right onto 311.  Stay on 311 for 7 miles.  Follow 311 through Archdale and downtown High Point.  Turn left into the library's parking lot after the Sunset/Montlieu stoplight.

From Asheboro:
Take 220 North to the 311 Exit High Point/Randleman.  Turn left onto 311 Ext.  Follow 311 for 16 miles through Archdale and downtown High Point.  Turn left into the library's parking lot after the Sunset/Montlieu stoplight.

From Burlington:
Take I-40 West/I-85 South.  Slight left at I-85 BUS S/US-29 S/US-70 W (signs for High Point/Charlotte).  Take exit 118 to merge onto I-85 BUS S/US-29 S/US-70 W toward High Point.  Slight right onto the US-311 BUS N ramp to High Point/Downtown.  Turn right at US-311 BUS N/S Main St.  The Library will be on the left

From Winston-Salem:
Take I-40 East to the High Point Exit onto 311.  311 becomes Main Street.  Follow Main Street for 3 miles.  The library is located on the right just after Krispy Kreme. Make a right into the library's parking lot.

Get Custom Driving Directions From Google Maps

Where have things moved since the renovation?

As you might have noticed there are a lot of changes going on at the High Point Public Library. This brochure will answer some of your questions about what is available and what areas of the library are accessible in this time of change. Please feel free to ask any staff member for additional assistance.


What is Library Elf and how do I access it?

HPPL, your perfect library, has purchased a subscription for you to the enhanced services offered by "Elf", your personal e-mail library reminder service. You can link to "Elf" here and sign up to start receiving convenient e-mail reminders about your holds, and reminders when your library books, DVDs, and other items are about to become overdue! Sign up for Library Elf